HomeMy WebLinkAbout2000-10-10 Airport Committee Minutes r
Sent By. BANGOR TNTL AIRP4FiT; 207 945 3607; Oct-13-Oa 1S:a1 ; Page 1 /1
� .AIRPnRT COIWIMITi'EE MEE�`i�TG
CT'TY HAt,L CON F"�,RENGE ROl3M-TE�#1 R13 FLt70R
ruEs��.�, ocTaB�R Ic�, 20��
Prescnt: Gcrry P�ilner, Ch�ir
Joscph$al+t3acci, Msmbcr
Pan Tremble,Mecnber
Jahn Rohman, Me�nber
7udy�arc�amis, Me�ribcr
P.S1anc}��tte, City C+�uttcil
F�iw�ard Barrett,Gity M�ts�cr
Bob 2ie�elaar,A.irpc�rt llir�ctcar
Reb�cc;ca�upp, Assist�rYt Airport Director
Thc tt�eeting vvas convcncd at 5 �'M. There wa� only one agcnda item.
1. DiSCLtssian Atrp�rt Nlal'ketin��uid I3usiness �ss�les. Bob�i��;eIaar cx�l�ined wl��t thc c��rr�at
methtsds are of dcalin�with customer compl�ints. �cbecca Hupg t'eviewed thc dratt o€�n4w
CusEomer Serv'scc.� l��itiativc, Slie alsc�explained that the Fligl3t Display�ystc�t�, whicl�i� t�pdated
by airline personricl,is�.st►urce of coa-t�►pl�i�its when it is noi kept up tp�late_As a resul�Ghc
Air}�or[is cousidc�in�linlcin�;i�to a,ci�rr�nt web-b;�sed system wl�ich is e�ntinuously upda,l.cd.
Another source of c4mpiaints is thc loeal taacii sGrvices. B�b Zie,gelaar su,tr,E,cSted tt�at th�s migl�t
bc a citywide pro�lem I.�tat needs ta be de�)t wit(x tt�t`ough a city r�rds`n�nce. The City 1�Iazs:�}�cr
suggcste�.that a minimuin stat�dard be�sta�blished_ Gouncilor$lanehette�.d.d�d E1�a#a no-
� sniakitsg compon�:nt ougl�t to be inclilded in�n�r Cifi}ordinance. Cot�ncilor Rolu�ian remarked
that S:�n�trr's�ab scrvice statYds ouc ic�tlie statx:d+�c to its poc�r quality. Ed]3�rrett su�,acst�d a
discussioz►b�gc�edulcd witli t1zc:ltitur�icip�l 4peraGi�ris C;oma»ittcu. Councilor Vardan�is
cxplained tl�at thc ca�b drivcrs in S:ux Elntunica wc�rk h:�.nd in 1�1�y�1 witl� thG local conv�r�tiaii
busiiiess aaxd are great ambass�dors for t}iat city. Gc�uneilor Salda4ci asked ir iC wGre fe�tisibl�; tv
c�ntract with a Specific cqrnpany. Tht�Airpatt Dircctor it�dical��l t1�at 1't�rtlz�nd }7as optct! fur tl7at
salution a year or so a�o. A final aspeci c�Ctttie lnitiative deals witl�forii�ai �us�vi�tcr co�npl�tS7}CS
which oa�1 bc fc�rwarded to tlie 175. Dcpt. af 1."rasi���ct�ttio��. Ft�rlher C:atiutx�Etc:� discussic�n
centered ou m�:t!►uds of surveyiiYg cus�c�m�r�tititudcs regardin�;thc Airport. C��ncilar Rohrnan
s�uggc.sted�l�at�.hhcrc ought to be a rrzis�ion stateiY7ent wtuch stresses il�u Airport's ci�sire to attract
more airli�e utsers through bctt�.r service, uriderlining Ihe si�nifi�ancc of the effori fur 1��7th tlic
Air}�ort anci nc� airiin�s. �
Next the Airport Ditector upd�tod t��e Contmittee a�bout thc:pateutia.l dcve]o}z�n�;nC of'a i�ew
General Aviation H{u�gar. Ttu:A�cpc�rk lias bccr� wc�rkiug wit�a local.businti;ss person yvho is
inzerested in e.onstructing a new fa.cilit�, T1is conccpt is tlYa.l.!hc A,ir�ort woulc�purcUasc th4
NangaT upon�viizplction a,ud�t�tnt#�ie duvcloper a fr�c b�y for LwGnty y�ars or so, TIYe Cil.y
Manager�c�inted ot�t tltiat th�Aytport rni�ht wan'k to go ouk for�roposa�ls to�,va�d auiy criticism
af�er th�fac;t.
E3ob Z�ege��r briefed thc Conat�niuc;c��rou#oizgaing AiP projccts including taxiway
rehabi.litatioc�,fih�e zquipment storage f.�cility cxpastsion�nd#�se z�ew nsnway gt�ard (i�hts;zt boeh
ends. Hc fitrther infornsed thc Go�nniiLt�;c;abouC a pre-cle�ttra.��ce issuc regardin�;TT�lif�tx��
furthcr progress rcgardin,�dcv�loprncnts witli'1'elfc�rd Aviation,
� "lfie meeting was adjoumcd at 6 I'M,